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EchoStar Reaches Agreement with 13 States
LITTLETON,
Colo.--(BUSINESS WIRE)--May 22, 2003--EchoStar Communications
Corporation (Nasdaq:DISH) announced today that its subsidiary,
EchoStar Satellite Corporation, has entered into an agreement
with 13 state attorneys general resolving a dispute about
the processes used in advertising disclosures, customer relationship
and similar issues relating to EchoStar and its independent
retailers.
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EchoStar is confident its practices have at all times complied
with applicable law and entered into the settlement in order
to avoid costly and potentially protracted litigation. There
was no finding of any violation or wrongdoing by the company
and each state released EchoStar from all matters investigated.
To promote continued customer satisfaction, under the Voluntary
Assurance of Compliance agreement reached today, EchoStar agreed
to implement enhancements to its processes, including recording
some customer calls for verification purposes. The 13 states
include the following: California, Colorado, Connecticut, Florida,
Georgia, Illinois, Louisiana, Minnesota, New Jersey, New York,
Ohio, Oregon, and Wisconsin.
"Customer satisfaction has always been a top priority
for our company and we always look for new ways to improve
our product offering," said Charles Ergen, chairman and
CEO of EchoStar. "We are pleased to work with the state
attorneys general in a cooperative manner to enhance and strengthen
our product offering for consumers."
EchoStar Communications Corporation (Nasdaq:DISH), through
its DISH Network(TM), is a leading U.S. provider of satellite
television entertainment services with 8.53 million customers.
DISH Network provides advanced digital satellite television
services to the home, including hundreds of video, audio and
data channels, personal video recording, HDTV, sports and international
programming, professional installation and 24-hour customer
service. For more information on DISH Network, visit www.dishnetwork.com,
call 800/333-DISH (3474) or contact your local DISH Network
retailer.
SOURCE:
EchoStar Communications Corporation
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